About ADI Leak Detection Wideopen
ADI Leak Detection Wideopen is a leak detection service that finds hidden water leaks in Wideopen. ADI Leak Detection was founded in 2011.
Non-invasive leak detection
Acoustic, thermal and tracer gas
Trace and access claim reports
Who is ADI Leak Detection?
ADI Leak Detection Wideopen is the Wideopen service of ADI Leak Detection. The company finds hidden leaks in central heating, plumbing, water mains, drains, swimming pools, roofs, bathrooms, ceilings and garden irrigation without opening anything up first.
It repairs plumbing, heating, water mains and swimming pool leaks; roof, structural and drain faults are located and reported for the right contractor.
Bookings, scheduling and reports are handled by ADI Leak Detection’s head office.
You speak to our office team before an engineer is booked. The engineer who investigates your leak writes your report, so you get answers from the person who attended.
Detecting leaks since
How do you arrange a leak detection visit in Wideopen?
Leak detection enquiries reach a technical advisor, who calls you back to discuss your leak and arrange the visit.
Same or next day depending upon engineer availability.
What are ADI Leak Detection’s company details?
ADI Leak Detection is the trading name of ADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765.
| Trading name | ADI Leak Detection |
|---|---|
| Legal entity | ADI Leak Solutions Ltd, registered in England and Wales, company no. 15870765 |
| Founded | 2011, by Adrian Morgan |
| Wideopen cover | Leak detection visits arranged through head office. |
| Phone | 0191 666 0384 |
| Head office | Suite 407, Access Business Center, Handy Cross Roundabout, High Wycombe, HP11 1UP |
| Registered office | 1 George Street, Wolverhampton, WV2 4DG |
| Engineers | 25 leak investigation engineers across England, Scotland and Wales. |
| Insurance | £5 million public liability cover |
| Hours | Monday to Friday, 7:30am to 6:30pm. Saturday and Sunday closed. |
| Reviews | 1,658 Trustpilot reviews, as of November 2026 |
How does ADI Leak Detection Wideopen work for landlords, letting agents and commercial premises?
Sacred Heart Conservation Area gives Wideopen a documented historic setting of church buildings, trees and boundary features. Its recorded sandstone wall and particular slate roof describe that site rather than the wider village’s construction. For a property investigation, explain the building in front of you: its floors, any extension and where water first appeared.
Mention known changes to bathrooms or kitchens and identify accessible supply points. The team can relate those details to checks at the property without using the age of a nearby landmark as a diagnosis of your plumbing.
Private renting and living rent free together account for about 10.7% of households in Wideopen’s 2021 built-up-area tenure figures. The data does not identify a concentrated student district. At a rented home in Woodlands Park, describe the resident’s observations and arrange the property contact needed for entry. Explain whether a separate flat or shared space also shows moisture.
Any history of altered bathroom or heating routes helps the team understand the layout, while access arrangements allow the suspected water path to be checked across the affected parts.
Great North Road has a verified convenience-retail location in Wideopen. For a business property on the road, identify the affected work area and the water outlets or equipment serving it. Explain whether the damp appears during trading or when the premises are unused.
If accommodation or another business shares the building, describe that arrangement and who controls access to adjoining rooms. The investigation follows the connections actually present, using the account of water loss to focus checks. A retail locator does not establish how every unit’s supply or drains are arranged.
A risk assessment and method statement is supplied on request for commercial sites.
Every visit ends with its own written report for that property, with the photographs and video from the day, so a portfolio ends up with one document per address rather than a verbal account of what somebody found. Those reports are written for trace and access and escape of water claims.
How did ADI Leak Detection begin?
Adrian Morgan started ADI Leak Detection in 2011. He came from plumbing, and set out to show that most leaks can be found without taking up a floor or opening a wall.
He put tracer gas, acoustic and thermal methods to work early, designed several of the company’s own tools for pools and pipework, and grew it from one man working locally into a business covering England, Scotland and Wales.
The founder died in 2024. ADI Leak Solutions Ltd was incorporated to carry the company forward, and every engineer still works to the process he built.
Monique Dray joined in 2016 and became Managing Director in 2024, having spent years running operations and the customer side already, so the handover did not interrupt the work. Her focus is on doing the job properly, and on reports customers can rely on for an insurance claim.
| Year | Milestone |
|---|---|
| 2011 | Adrian Morgan founds ADI Leak Detection in High Wycombe, putting tracer gas, acoustic and thermal methods into one non-invasive process. |
| 2011 to 2015 | In-house design of pool and pipework leak detection tools. |
| 2019 | Corporate Livewire Prestige Award, Water Leak Detection Service of the Year. |
| 2021 | Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (second win). |
| 2023 | Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (third win). |
| 2024 | ADI Leak Solutions Ltd incorporated, company no. 15870765, to carry the business forward after the founder's passing. The 1,000th Trustpilot review lands. Monique Dray, with the company since 2016, is appointed Managing Director. |
| 2026 | Corporate Livewire Prestige Award, Water Leak Detection Service of the Year (fourth win). 25 leak investigation engineers and 1,658 Trustpilot reviews, as of November 2026. |
Who runs ADI Leak Detection?
ADI Leak Detection is run by its leadership team, and the company holds the accreditations and awards.
| Name | Role | Responsibility |
|---|---|---|
| Monique Dray | Managing Director | Joined ADI Leak Detection in 2016 and became Managing Director in 2024, after running operations and the customer side of the business for years. |
| Peter Jones | Marketing Director | Putting ADI in front of people who need leak detection services. |
| Priti Saund | Finance Director | Responsible for the company's finances and reporting. |
| Mark Jones | Technical Manager | Signs off every new engineer's training on tracer gas, acoustic listening and thermal imaging. |
Which accreditations and awards does ADI Leak Detection hold?
ADI Leak Detection was named Water Leak Detection Service of the Year at the Corporate Livewire Prestige Awards in 2019, 2021, 2023 and 2026. The company is CIPHE accredited, WIAPS registered, a WaterSafe approved contractor and a SPATA member, and some of its engineers hold CSCS cards.
| Accreditation | Status |
|---|---|
| Chartered Institute of Plumbing and Heating Engineering (CIPHE) | ADI Leak Detection is an accredited company |
| Water Industry Approved Plumbers' Scheme (WIAPS) | ADI Leak Detection is registered |
| WaterSafe | ADI Leak Detection is an approved contractor |
| SPATA, the Swimming Pool and Allied Trades Association | ADI Leak Detection is a member |
| Construction Skills Certification Scheme (CSCS) | Some ADI Leak Detection engineers hold CSCS cards |
What standards and guarantees apply to leak detection?
Every job comes with a written report by the engineer who attended, £5 million public liability cover and a guarantee on repairs.
| Repair guarantee | All repair work carried out by ADI Leak Detection is guaranteed. |
|---|---|
| Insurance | £5 million public liability. |
| Commercial sites | Risk assessment and method statement supplied on request. |
| Reporting | The engineer who attended writes the report, with photographs and video for your insurer. |
What do customers say about ADI Leak Detection?
Trustpilot reviews describe ADI Leak Detection’s work in the customers’ own words.
Gentleman was very polite, found the leak with no problem very helpful, tidy and did the job that was required there and then. Couldn’t fault the gentleman at all. Would highly recommend
- Date
- 15 October 2026
Super professional service. Extremely satisfied
- Date
- 15 September 2026
Keeping us informed every step of the way,very friendly and overall did a good job .
- Date
- 15 September 2026
Polite, professional and expert leak detection. Friendly and helpful support service.
- Date
- 8 August 2026
Really helpful explaining what work was needed and then fixing the issue.
- Date
- 30 July 2026
I did not need to go ahead with the job, but l found the response was fast, and the people l dealt with polite, friendly and very helpful.
- Date
- 10 July 2026
What do people ask about ADI Leak Detection Wideopen?
Questions about leak detection visits cover bookings, repairs and insurance.
How is a leak detection visit to a Wideopen property arranged?
A technical advisor confirms the service and arranges the visit through head office.
Does ADI Leak Detection Wideopen repair leaks as well as find them?
Leak repairs cover plumbing, central heating, water mains and swimming pools, and we guarantee that work. Roof and structural leaks are located and reported rather than repaired.
Is ADI Leak Detection insured?
ADI Leak Solutions Ltd carries £5 million of public liability cover. A risk assessment and method statement is supplied on request for commercial sites.
