Water mains leak detection in Wideopen

Water mains leak detection finds hidden leaks in underground supply pipes using acoustic ground microphones, tracer gas and pressure testing.

Engineer turning an external stop tap in a grass verge

What are the signs of a water mains leak?

A meter turning with every tap off, rising bills or wet ground can indicate a leak. ADI Leak Detection Wideopen locates and marks the leak before digging begins.

A supply pipe leak is underground, so the signs below are usually all you see of it:

  • The meter dial moves when every tap and appliance in the house is off
  • A Northumbrian Water bill that has climbed with no change in how much water you use
  • Pressure that drops away when more than one outlet runs
  • Wet ground, sinking block paving or a patch of lawn that stays green in July
  • A Northumbrian Water leak notification letter through the door

If the water is going from the garden watering pipes, irrigation leak detection tests those. A falling pool level calls for swimming pool leak detection to test the pool shell and circulation pipework.

Where do water mains leaks occur in Wideopen?

Water mains leak detection investigates hidden losses from supplies serving Wideopen homes and businesses.

  • The team can examine unexplained water use and damp ground along an accessible supply route. Semi-detached homes account for 57.2% of households in the Wideopen built-up area's Census 2021 figures.
  • At your property, identify whether the incoming connection serves only your home or also reaches another occupied space. The housing category cannot establish that arrangement.
  • Describe the meter position, any outside tap and sections hidden beneath a path or driveway. Note whether consumption continues while normal outlets are closed.
  • Those observations help define the suspected loss before checks focus on the pipe route.

How does ADI Leak Detection Wideopen find a water mains leak?

The engineer isolates and pressure tests the supply pipe, listens along its route with ground microphones and confirms the leak with tracer gas before marking it. Once the position is found, the engineer explains it on site before any repair is discussed.

The pipe is usually a metre down and the sound of it travels, so tracing it first helps you avoid unnecessary digging.

1
Isolate and pressure test the water mains pipe
Pressure test rig with gauges and isolation valves on paving during leak detection

Pressure testing confirms and measures water loss from the mains pipe. The engineer first isolates the supply at the boundary stop tap, then tests the pipe before tracing the leak.

2
Listen along the pipe using acoustic listening devices
acoustic leak detector and ground microphone on brick paving driveway during leak detection investigation

Acoustic ground microphones pick up the sound of water escaping beneath the surface. The engineer moves them along the pipe route in short steps.

3
Confirm the water mains leak with tracer gas
Tracer gas cylinder and hose reel connected to external pipework during leak detection

Hydrogen tracer gas is introduced into the isolated mains pipe and detected at the surface above the escape. The engineer uses this method where ground noise or a slab affects the search.

4
Locate the water mains leak
Leak position marked with a painted cross on a lawn

The water mains leak position is marked on the ground and measured back to a fixed point, so whoever digs knows where to open up.

Who provides Wideopen’s water supply and sewerage services?

The identified water and sewerage provider for Wideopen is Northumbrian Water. Check the property’s account and the affected pipe or drain before assigning repair responsibility. The company’s guidance covers private supply pipes and its role in maintaining public and most shared sewers.

Locating the suspected escape on the actual connection helps the property contact direct the findings to the responsible party.

Who maintains the private water supply pipe?

The homeowner or landlord maintains the water pipes on the property, including underground pipes in the garden or driveway and pipes inside the building. This can include pipework laid in another owner's private ground.

Who maintains a shared water supply pipe?

Where several properties share the private supply pipe, the owners share responsibility for maintaining and repairing it.

ADI Leak Detection van parked outside a brick house

What happens after a water mains leak is found?

Water mains leak repairs by ADI Leak Detection Wideopen are guaranteed. If the leak is on Northumbrian Water's side of the boundary stop tap, the report identifies that so you can pass it to them.

Every leak detection visit ends with a written report by the engineer who attended, with photographs and video, formatted for trace and access and escape of water insurance claims.

  • The leak position marked on site and explained before you decide anything
  • Photographs and video in the written report

See every area we cover, by district and postcode.

How do you arrange water mains leak detection in Wideopen?

Send the form with your postcode and a technical advisor will call you back, confirm the service and book the visit.

If you are unsure which investigation you need, describe what you can see when you call and the advisor will tell you.

Tell us what is leaking

Same or next day depending upon engineer availability.

A technical advisor calls you back to discuss your leak and arrange the visit. Your details are only used for the purposes of your enquiry. Privacy policy.

What do people ask about water mains leak detection?

Four questions come up before a water mains survey: how long it takes, who owns the pipe, whether the driveway gets dug up and how the leak is pinpointed underground.

How long does a water mains leak detection visit take?

It depends on the property and how much of the system has to be tested, so the advisor gives you an estimate when you book.

Who is responsible for a leaking water main in Wideopen?

Your side of the boundary stop tap is yours and the street side is Northumbrian Water’s, and the report says which side the leak is on.

Does finding a water mains leak mean digging up the driveway?

Water mains leak detection traces the pipe from the surface with acoustics, tracer gas and a pressure test. Digging happens once, at the marked point, only if you want the repair done.

What is leak noise correlation?

Leak noise correlation is a way of estimating where a leak sits on a buried pipe. Two sensors are clamped to fittings at either end of the run, the leak noise reaches each one at a slightly different moment, and the time difference gives a distance along the pipe. ADI Leak Detection Wideopen finds water mains leaks with acoustic ground microphones, tracer gas and pressure testing.

Call now on 0191 666 0384